Privacy Policy

 

1. Introduction

The purpose of this Privacy Policy is to explain how Dentist4me processes the personal data of visitors to its website and users of its services.

Dentist4me places great importance on the protection of personal data and processes such data in accordance with the provisions of the GDPR (EU) 2016/679 regulation.

2. Data Controller Details

Data Controller: Dentist4me (Adél Kovács Sole Trader)
Registered address: 1143 Budapest, Cserei utca 1/b, 2nd floor, 13 
Mailing address: 1143 Budapest, Cserei utca 1/b, 2nd floor, 13 
Tax number: 59829256-1-42 
E-mail: kovacs.adel@dentist4me.hu
Phone: +36 30 790 0154

Teljesítési segítő: Tóbel-Juhász Barbara
Email: juhasz.barbara@dentist4me.hu
Telefonszám:+36305008621

Dentist4me does not provide healthcare services and operates solely as an intermediary between patients and dental service providers.

3. Principles of Data Processing

Dentist4me processes personal data in accordance with the following principles:

  • lawfulness, fairness and transparency
  • purpose limitation
  • data minimisation
  • accuracy
  • storage limitation
  • integrity and confidentiality

4. Categories of Data Processed

4.1 Contact and Registration

Processed data:

  • Name
  • Email address
  • Phone number

Purpose: contact and service provision
Legal basis: consent

4.2 Health Data

Health-related data provided by the user (e.g. complaints, treatment needs, medical history) qualify as special category personal data.

Purpose:

  • selecting an appropriate dental provider
  • preparing personalised offers

Legal basis:

  • explicit consent under Article 9(2)(a) of the GDPR (EU) 2016/679 regulation

4.3 Marketing Data Processing

Processed data:

  • Name
  • Email address
  • Phone number

Purpose: sending marketing messages and offers

Legal basis: consent

Consent may be withdrawn at any time.

4.4 Website Usage (Cookies)

During website use, the following data may be collected:

  • IP address
  • date and time of visit
  • browser type
  • device data

Tools used:

  • Google Analytics
  • Hotjar

Purpose: analytics and website improvement

5. Data Transfers

Dentist4me transfers user data to the extent necessary to:

  • selected dental clinics

Purpose of transfer:

  • organisation of the requested service

Legal basis:

  • user consent

Dental clinics act as independent data controllers regarding the transferred data.

6. Data Processors

Dentist4me may use the following data processors:

MailerLite

Email marketing service

  • Name: MailerLite Limited
  • Address: Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland

Hotjar

Analytics service

  • Name: Hotjar Ltd.
  • Address: Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta

7. Data Retention Period

  • contact data: 2 years
  • marketing data: until consent is withdrawn
  • health data: until the completion of the mediation process

8. Data Subject Rights

Users have the right to:

  • request information
  • access their data
  • request rectification
  • request erasure
  • request restriction of processing
  • object to processing
  • data portability

9. Legal Remedies

Users may:

  • request information about data processing
  • request correction, modification or completion of their personal data
  • object to processing and request deletion or restriction (except where processing is mandatory)
  • seek legal remedy before a court
  • file a complaint with the supervisory authority
    (https://naih.hu/panaszuegyintezes-rendje.html).

The legal basis for processing is user consent. Provided data will be deleted within 10 days upon written request.Cookies created by Google Analytics are valid for 30 days, after which they are automatically deleted. Session IDs are deleted when leaving the website.

Supervisory Authority: National Authority for Data Protection and Freedom of InformationRegistered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/c

  • Mailing address: 1530 Budapest, Pf. 5
  • Phone: +36 (1) 391-1400
  • Fax: +36 (1) 391-1410
  • Email: ugyfelszolgalat@naih.hu
  • Website: https://naih.hu

In case of complaint, you may contact the above authority.

Supervisory Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság

Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/c
Web: https://naih.hu

10. Applicable Legislation

  • GDPR (EU) 2016/679 regulation

  • Health data qualifies as special category data under Article 9 of the GDPR. Processing is based on explicit consent (Article 9(2)(a)) and the purpose of organising healthcare services (Article 9(2)(h)).

  • Hungarian Act CXII of 2011 on Informational Self-Determination and Freedom of Information
  • Hungarian Act CVIII of 2001 on Electronic Commerce
  • Hungarian Act C of 2003 on Electronic Communications
  • Hungarian Act CLV of 1997 on Consumer Protection
  • Hungarian Act CLXV of 2013 on Complaints and Public Interest Disclosures
  • Hungarian Act XLVIII of 2008 on Economic Advertising

11. Final Provisions

Dentist4me reserves the right to modify this Privacy Policy. Any changes will be published on the website.